Whether you have a question about our products, need help with an order, or just want to share your feedback, our team is ready to answer all your questions.
Call us directly for immediate assistance during business hours.
+94 76 123 4567
Send us an email anytime and we will get back to you within 24 hours.
support@bestphone.lk
Visit our main office or send mail to our corporate address.
Colombo, Sri Lanka
We accept Cash on Delivery (COD), direct bank transfers, and card payments at checkout. We also offer easy monthly installment plans for customers who'd rather spread the cost of a new device over time — ask our support team for eligibility.
Yes. Every device we sell is 100% genuine and sourced through verified channels — no grey-market or refurbished units passed off as new. Products come with manufacturer or local dealer warranty as stated on each product page.
Delivery cost is calculated at checkout based on your location. We deliver islandwide across Sri Lanka, with most orders arriving within 2-5 business days depending on your area.
Yes, if there's a manufacturing defect or the wrong item was delivered, contact us within 7 days of delivery and we'll arrange a replacement or refund. The device must be unused, in its original packaging with all accessories and the box intact. Physical damage, liquid damage, or activated/registered devices are not eligible for return — see our Terms & Conditions for full details.
Yes — many of our devices are available on an easy installment plan with a down payment followed by manageable monthly payments. Availability and terms depend on the device and your eligibility; reach out to our support team to check your options.
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